Public contact details
Email: [email protected]. Telephone: +86 18310458626. These are the public details shown on the company website, and they are the route for inquiries about the merino wool categories on this site. When you write, name the category page you started from — for example, merino wool ski socks or merino wool beanie — so that the reply can address the right styles instead of asking which category you meant.
If your inquiry covers more than one category, keep each category on its own lines in the message, with its own colours and sizes. Mixed-category messages that fold several categories into one paragraph are the messages that need the most clarifying replies, and separate lines are the simplest way to avoid them.
What to include in your message
A useful first message states the category, the styles or cuts, the colours, the size wording, any labelling or packaging notes, and the target date, and it asks for the order figures that apply to that order. The confirmation checklist on every category page is written for exactly this purpose, and it can be copied into a message as it stands. A message that states only a category name will need a second round before it can be answered, while a message that states the checklist will usually receive a style-level reply.
Questions to confirm before ordering
Share your quantity, sizes, colours and target date, and ask for the minimum order quantity and lead time that apply to your order.
- Name the category page you started from, so the reply addresses the right styles.
- State the colours and sizes for each category line separately.
- State any labelling or packaging notes, and ask the supplier to confirm what can be matched.
- State your target date, and ask for the order figures that apply to your order.
Certificates available upon request.
Write to the public email address with your category notes to start a merino wool inquiry.
Write to [email protected] or call +86 18310458626.
Related merino wool pages
Contact details on this page are the company website's public details. No street address is stated, because source records do not agree on address details.